Steve Deitz is the visionary CEO and Founder of 900lbs. As the head of a future-focused experience design agency, Steve is a recognized leader in leveraging cutting-edge technology to create extraordinary connections between brands and people. His work at 900lbs involves pioneering projects in augmented reality (AR), virtual reality (VR), and immersive installations for a roster of clients including the Dallas Cowboys, Amazon AWS, and Capital One. Join us to hear Steve share his expertise on how to create "buzz-worthy, non-traditional experiences" and explore the new realities of customer engagement in a rapidly evolving digital landscape.
Heather Dyer is responsible for protecting the Postal Service’s employees, customers, critical infrastructure and information systems against cyberthreats. She leads a team of information security professionals in defining and executing the Postal Service’s cybersecurity strategy and educating stakeholders and the public about the cybersecurity mission. Dyer also leads efforts in developing secure digital solutions designed to support new innovative product offerings that strengthen the Postal Service’s business processes.
MCS has made a significant impact in the industrial inkjet printing sector, particularly for the mailing industry, under the leadership of David Loos. The evolution from a software reseller to an innovative tech developer showcases a strong commitment to enhancing the capabilities of mailing systems through pioneering technologies.
Key achievements, such as the launch of the Imager Pro and the Eagle system, underline the company's dedication to high-speed addressing and hybrid printing solutions. The introduction of the Perfect Match tracking system highlights MCS's focus on precision and reliability, crucial components in the mailing industry where accuracy is vital.
MCS's advancements in software drive not only performance but also provide clients the versatility necessary to adapt to the evolving needs of the market.

Don Clampitt began working at Clampitt Paper as a young boy but officially started in outside sales in 1980 and became Sales Promotions Manager in 1981, calling primarily on advertising agencies and design studios in the Dallas area. He then became Vice President of Marketing in 1989 and continued in this role until becoming President in 1994. Don worked closely with his father Max until his passing in 2001 and took over as Chairman and CEO.
In 2011, Don’s daughter Meredith joined Clampitt Paper as the third generation in the company. She is now following in his footsteps working with advertising agencies and design studios in the Dallas/Fort Worth area.
Working with his father for over 20 years and learning from a passionate visionary left a lasting impression on Don, he continues to have passion about his people and his paper leading to the tag line of Clampitt Paper, “The Paper People.

Deborah Damore, head of Postal Affairs for GrayHair Software is a highly respected expert in mail logistics and supply chain optimization and has deep industry knowledge and an innovative approach to complex postal challenges. As a leader in providing cutting-edge solutions for enterprise-wide mail management, Deborah offers invaluable insights on leveraging technology to streamline operations and reduce costs. Her practical strategies and forward-thinking perspective make her one of the industry's most influential voices.

Leo Raymond, Managing Director of Mailers Hub, brings over five decades of expertise in postal affairs and commercial mailing issues, making him an exceptional speaker for our conference. With a distinguished background that includes serving as Director of Postal and Member Engagement for Idealliance and VP for Postal and Member Relations at Epicomm, Leo has effectively represented mailing associations at USPS Headquarters while addressing members' postal inquiries and challenges across the nation. His impressive career includes over 35 years with the US Postal Service, and he has been a key figure in educational initiatives within the industry. Leo holds a Bachelor’s degree in History from North Adams State College and has furthered his education at the Darden Graduate School of the University of Virginia. He actively contributes to the Mailing and Fulfillment Services Association and has been recognized with the prestigious Helsley Memorial Award. A regular speaker at Postal Customer Council events and a contributor to industry publications, Leo resides in Northern Virginia with his family, continuing his commitment to the mailing community.

Tom Glassman brings over 30 years of experience in the mailing industry. A graduate of Babson College in Massachusetts, Serving as Director of Data Services and Postal Affairs at Wilen Direct in South Florida, and he has an extensive background with the United States Postal Service and the Mailers Technical Advisory Committee, where he led the FAST User Group and the Mail Disruption Work Group. Tom has piloted numerous USPS programs while providing critical data and analysis to enhance postal operations. In addition to his role in postal education with Idealliance, where he created the AmiPro certification program, he actively participates in the DTAC and contributes to the industry’s leading publication from Mailers Hub. His past roles also include managing the Postal Software Development team at NPI Sorters, where he developed patented processes for advancing postal technologies, along with plant management experience at Tabs Direct and World Marketing in Texas. Tom holds Six Sigma certifications and postal certifications from various esteemed organizations

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